Privacy Policy

  • Name: THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT
  • Office Address: Makombe Building, 7th Floor, Herbert Chitepo / Leopold Takawira, Harare, Zimbabwe
  • Contact Details: Tel: +263 (242) 791 287 | Email: info@drmzim.org

Disaster Risk Management is a service rendered by The Department of Civil Protection and any reference to Disaster Risk Management in this document shall mean the Department of Civil Protection. For the avoidance of doubt Disaster Risk Management shall in this policy be referred to as THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT.

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT has created this privacy statement in order to demonstrate our commitment to privacy to our customers, staff and users of this website and the services offered by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT. This Privacy Policy governs the manner in which THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age.

Information We Collect

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may request or collect personal information from online users in a variety of ways, including through online forms for requesting information or applying to work for us, and other instances where users are invited to volunteer such information. Some of the data we collect is information that identifies you personally, and may include your name, passport/Identity details, e-mail address, postal address, telephone and cellphone numbers, and other information necessary to provide the services requested. THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT also maintains a record of contacts for customer or technical support.

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may also collect information about how users access the website through log files and the use of cookies, and through third party services such as Google Analytics. Such information may include standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT’S website (such as the web pages viewed and the links clicked).

What are Cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT to store whether, for example, you want your password remembered or not, and other information. Cookies used on THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT website do not contain personally identifiable information.

Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

How we Use and Share this information

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may use the personally identifiable information collected by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT to contact customers regarding products and services offered by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and government partners. We may also use this information and share it with trusted third parties for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts, including, without limitation, for purposes of customer reviews. THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT will not sell or otherwise share this information with a third party for a third-party marketing purposes, unless you specifically authorise such information sharing.

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may also disclose aggregate, anonymous data based on information collected from users to our partners. In such cases, only statistical information will be disclosed, and personally identifiable data will be kept strictly confidential.

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may from time to time engage third parties, including its own subsidiaries and affiliated institutions, to preserve, analyse or otherwise store or manipulate data received by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Google Analytics

We use “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.  Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site.  This cookie cannot be used by anyone but Google, Inc.  The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve services on this Site.  We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy.  You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser (https://tools.google.com/dlpage/gaoptout/.)

Special Offers and Updates

Our customers and users will occasionally receive newsletters or e-mails with information on services, or special offers. Out of respect for the privacy of our users, THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT gives them the opportunity to opt-out from receiving these types of communications.

Service Announcements

On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is interrupted unexpectedly. Such communications will not be of a promotional nature.

Legally Required Disclosures

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if  THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT believes that disclosure is necessary to protect THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT’S rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Third Party Websites

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT website contains links to other sites. Please be aware that THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT is not responsible for the privacy practices of such other sites or of its customers. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT Privacy Policy as described herein applies solely to information collected by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT.

Maintenance of Information

The information provided to THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT. THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Your use of  THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT  Services may result in the transfer of information internationally, including into or outside of the United States. By visiting accessing this site or using the THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT Services you consent to such transfers.

While THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT uses industry-standard measures to protect your information, no security measures are failproof, and it is impossible to guarantee complete security of data sent or maintained via the internet.

Accessing your Information

You may at any time request the information that we have about you on file. To make such a request, please send an email to privacypolicy@drmzim.org or write to us:

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT
Makombe Building, 7th Floor
Herbert Chitepo / Leopold Takawira
Harare, Zimbabwe

THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT reserves the right to change this Privacy Policy at any time, and such changes will be posted to THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT website.

Questions

Any questions concerning this Privacy Policy may be directed by e-mail to privacypolicy@drmzim.org or write to us:

The Department of Civil Protection (DISASTER RISK MANAGEMENT) Privacy Rights
Makombe Building, 7th Floor
Herbert Chitepo / Leopold Takawira
Harare, Zimbabwe

To report abuse, please send an e-mail to abuse@drmzim.org.

Version 1 Dated 01 June 2020

© 2020 THE DEPARTMENT OF CIVIL PROTECTION | DISASTER RISK MANAGEMENT All rights reserved.